Refund policy

Return & Refund Policy

Thank you for supporting my handmade creations. Each piece is crafted with care, and I want you to feel happy and confident with your purchase. Here’s how returns and refunds work in my shop:

 Returns

Because my items are handmade in small batches, I currently do not accept returns unless there is an issue with your order. If something arrives damaged or incorrect, please contact me within 7 days of delivery with your order number and a clear photo of the item.

Exchanges

I do not offer exchanges at the moment. If there is a problem with your order, I will work with you to find the best solution.

Refunds

Refunds are only issued for:

 • Damaged items

• Wrong items sent

 • Lost packages (after a postal investigation)

Once your refund is approved, it will be processed back to your original payment method. Please allow a few business days for your bank or card to finalize it.

Cancellations


Orders can only be cancelled within 2 hours of purchase, as I begin preparing them quickly.

Shipping Issues

 I am not responsible for:
• Delays caused by the postal service
• Incorrect addresses entered at checkout
 But if something goes wrong, message me, I’ll always try my best to help.

Need help?

If you have any questions about your order, you can reach me at: camdenraphael@hotmail.com